Exchange & Return Policy – Rayaheen Damascus
At Rayaheen Damascus, we are committed to customer satisfaction and providing a reliable shopping experience. We offer return or exchange options in accordance with the following terms:
Exchange & Return Conditions
- Requests for return or exchange can be submitted within 3 days from the date of receiving the order.
- The original invoice must be presented as proof of purchase.
- The product must be in its original condition, unopened, and unused.
Non-Returnable Products
- Products that have been opened or used cannot be returned due to their nature as food items.
- An exception applies to products with a proven manufacturing defect or damage, which will be assessed on a case-by-case basis.
Thank you for choosing Rayaheen Damascus. We value your trust and always strive to offer the best in quality, variety, and service. Your experience with us is what inspires our continued growth and development.